Site Terms

The terms and conditions indicated here are valid for all koh tao accommodation offered by Koh Tao Sofia Co. Ltd. (herein after Over the Moon KT).
A booking/reservation by the client is deemed acceptance of these terms.
All rates indicated are in Thai Baht and include 7% government VAT and 10% service charge.
A Deposit of 50% of the total amount is required to secure a reservation. The final outstanding balance is paid in full on arrival. The outstanding balance may be paid by credit card via PayPal or cash. The property will send invoices directly to the guests by email for final payment using PayPal. Failure to pay the Outstanding Balance by the due date or on arrival will result in cancellation of the reservation. For questions regarding payments, please contact the hotel.

Payments are made through PayPal or bank transfer. Customers don't need a PayPal account and can pay with credit card via this service.

A booking is considered ‘confirmed’ once the deposit has been received and the booking price was secured by PayPal or bank transfer.

Only guests who have notified the management at time of booking are allowed to stay at Over the Moon KT.
Check-in time at 14:00. Check-out time by 10:00.Special requests may be made for early check in or late check out. Requests must be made and accepted in advance by contacting the hotel.

Complimentary transfers to the villa on arrival are provided by the hotel. Guests must contact/notify the hotel in advance with their arrival details. A minimum of 3 days notice prior to arrival is needed in order to guarantee the transfer.

The usage of Over the moon KT facilities is at the client’s own risk and liability. Over the Moon KT shall have no liability to the client for any loss, damage, costs, expenses, personal injury, accidents or other claims for compensation.
Over the Moon KT shall not be responsible under any circumstances for the acts or conduct of any other persons, whether his servants or otherwise, and will not be responsible for loss or damage to or the safety of any property or of any injury to any client or his named dependents under any circumstances whatever, whether by reason of fire, water, flood, tempest, theft, accident or any other cause. For damage of Over the Moon KT facilities, the client or his/her legal guardian will be charged the actual re-installment / replacement value.

There is a minimum nights stay of 5 nights required for reservations made during our Holiday Peak Season for the dates including the 21st of December until the 10th of January.

Cancellation and No show Policy

All cancellations or amendments must be made in written notice or email to us. 

The amount of the deposit refunded will be determined by the amount of time given before arrival as follows:

  • If cancelled or modified up to 60 days before date of arrival, no fee will be charged. If cancelled or modified up to 40 days before date of arrival, 25 percent of the total price of the reservation will be charged. If cancelled or modified later or in case of no-show, 50 percent of the total price of the reservation will be charged.
  • For dates in peak seasons we have a strict cancellation policy, between 15 December and 15 January there will be No Refund for cancellations.
  • A no-show on day of arrival without prior correspondence will imply the forfeit of the booking and no refund will be issued.
  • For reservations made prior to 2016, please see separate cancellation and no show policy or contact us for individual policy details.

Any claim and disputes in relation to the afore mentioned shall be settled in Thailand in accordance with the laws of Thailand.

Get In Touch

  • 5/31 moo1
    Koh Tao, Surat Thani 12345
  • +66 901637523
  • facebook-overthemoonktvillas
  • This email address is being protected from spambots. You need JavaScript enabled to view it.

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